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Index › Business & Services › Customer Support
 

Customer Support

 
 

Dealing with Disgruntled Customers

No matter how hard you try, in business you simply can't please everyone. You could have a highly tr ... - Vishal P. Rao
 

At the Carwash; The Customer really is always Right

You have no doubt heard the saying that the customer is always right. When you are a customer you ha ... - Lance Winslow
 

Basic Levels of Consumer Integrity that Presently Permeates Society

Consumer integrity level is dropping. How does this effect franchised businesses and/or the small bu ... - Lance Winslow
 

I AM My Supervisor!

Dr. Gary S. Goodman, revisits idea that "The customer is always right!" This expert in customer serv ... - Dr. Gary S. Goodman
 

Better Business Deals

When you purchase a house or a vehicle these are some of the biggest investments you may encounter, ... - Robert Crawford III
 

Importance of Good Customer Support in Online Computer Peripherals Shops

Currently there are tons and tons of Internet stores that offer computer peripherals, but you are no ... - Vinodh Pushparaj
 

Turning Indecisive Prospects Into Satisfied Customers

Even when people desire what you have to offer and want to say yes, fear can cause them to flee from ... - Ritchie Hale
 

20 Business Telephone Etiquette Tips

I think of the many opportunities I have to offer assistance to the companies who have not made the ... - Avis Ward
 

Oil Change Customer from Hell or Hoax; You Decide

Just when you have thought you have heard it all in your automotive business some one comes along wi ... - Lance Winslow
 

Great Products, Great Service and Great People = A Great Business

Are you interested in having a Great Business? Sure you are and it is not a hard as you think. In fa ... - Lance Winslow
 

Casual, Moderate, and Intense Levels of Customer/Partner Focus

To make our teams or organizations into high performers, we need to "intensify" our service/quality ... - Jim Clemmer
 

Listening: The Foundation of Communication

Listening Means Peace, Sheng jen is the Chinese word for wise person. It literally means ?one who li ... - Diane DiResta
 
 

5 Things NOT to Do With Upset Customers

Learn exactly what not to do when dealing with upset customers. - Myra Golden
 

The Physics Of Customer Service

For every customer service action there is an equivalent customer reaction....... - Niall Roche
 

Another Marketing Insensitive

Approximately two years ago I first wrote about ?Marketing Insensitives.? At the time, I had receive ... - Wendy Weiss
 

Where Have All the People Gone?

A talking machine will not sell a product to a potential customer. Not only is it completely lacking ... - John Sheridan
 

Delivering Great Customer Service - 10 Tips

In a time of instant messaging and increasingly automated self-service options, consumers are showin ... - Jane-Michele Clark
 

The Voice of Customer Service

Customer service is about more than mouthing the words customers want to hear in a manner so as to c ... - Craig Harrison
 

To Complain and Win! - My Personal Recipe

Prime directive: Make sure your claim is reasonable! Otherwise, forget it. First thing: If you have ... - J D Sallen
 

How To Keep Your Customers Coming Back -- Understanding Customer Retention

Why do some businesses offer points, stamps or every tenth coffee for free? These businesses underst ... - Tanya Beaudoin
 

Customer Service Best Practices - Referring Customers Properly and Professionally

Don't fall into the "pass the buck" syndrome when referring customers to a supervisor, manager or si ... - Robert Bacal
 

Closed For Your Convenience!

Frequent eater and President of Customersatisfaction.com, Dr. Gary S. Goodman, can put up with a res ... - Dr. Gary S. Goodman
 

Customer Service Expert Says: Setting An Appropriate Tone Is Crucial

You wouldn't expect a funeral director to do stand-up comedy as he's showing you his line of coffins ... - Dr. Gary S. Goodman
 
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